Backer Surveys OUT!
about 1 year ago
– Mon, Mar 27, 2023 at 05:37:37 AM
Funds have hit our account & the backer surveys are out! This starts the 30-day countdown for us taking counts and ordering pins, so please get your orders before the 30-day window closes. If no one orders a particular flag/pronoun combination, there is no guarantee that we will stock it. This Kickstarter ended up with something like 400 potential combinations, so we're going to have to be thoughtful about what we order if no one from the Kickstarter wants it.
Make sure you check the add-ons as well -- we have all of the pin reorders from our previous Kickstarters in our add-ons, so if you missed out on a previous Kickstarter, or know someone who did, grab your Proud to the Bone, 8-bit heart, raised fist, or Faith & Pride pins and be sure you'll get the flag/pin combo you want! Pass on the url www.keppiebara.com :D
Thank you again for all of your support!
Solidarity,
Spider, Emet, Evie, Jake, Erykah & David
Next Steps & Timelines
about 1 year ago
– Thu, Mar 09, 2023 at 03:14:56 PM
Next Steps
So here's what's going to happen next with the Kickstarter:
We will send out backer surveys as soon as possible after the Kickstarter ends and pledges are processed. If your pledge status shows as errored (card error, card expired, card declined, etc.) and you do not fix the issue by one week after the Kickstarter ends, we will automatically drop your pledge. In this case, you will receive no rewards. Our backer surveys come from BackerKit, so please make sure you are looking for that, and not a Kickstarter email!
Once surveys are sent out, backers are responsible for answering surveys within 30 days. If you do not answer your survey within 30 days of the survey emails being sent out, you risk not being able to select the pins you desire; we will be ordering pins 35 days after the Kickstarter closes, and if there are no flag/pronoun combinations, especially with neopronoun sets or sponsored pronouns, we may not offer them. In that case you would have to select from ordered pins; we will not refund pledges in this case.
Likewise, if you do not answer your survey within 45 days after the Kickstarter ends, we will consider your pledge a donation and you will receive no rewards. In the past we did not set firm backer deadlines and that led to people expecting to receive rewards 2+ years after we finished shipping them, having never answered a survey and missing or ignoring 25+ emails from us about the matter. We are extremely communicative about our projects -- you'll receive multiple emails from us at every stage, so there's no way that backers won't know the deadlines are approaching.
Timeline
- February 7th: Kickstarter begins
- March 9th: Kickstarter ends
- 3rd week of March: Backer surveys sent
- 3rd week of April: Order placed with pin manufacturer
- Mid to late May: Receipt of pins, shipping begins
- June: Domestic backers receive rewards.
- July: International backers receive rewards.
All of these are our best-guess estimates and we will continue to update if unforeseen delays occur. Our intention is for these items to arrive for domestic backers during Pride Month. :)
Shipping
Backers are responsible for all taxes and fees associated with their packages. We do not collect or remit VAT or any other taxes; these are the responsibility of backers. We will correctly mark all packages as merchandise with an accurately declared pledge value. We will correctly ignore any requests to mark packages as "gifts" or with a lower declared value than the pledge amount.
Domestic Shipping
We ship all domestic packages via tracked USPS First Class Packages. You will receive a tracking number and packages normally arrive within 4-8 business days after you receive the tracking number. You may see packages appear not to move for a day or two after the number is generated; this is because it takes us time to pack all backer rewards and get them to the post office, and then from there it may take a day or so for the packages to be scanned and begin to move. Package insurance is available as an add-on.
International Shipping
Packages take anywhere from 2-8 weeks for delivery. In many cases, tracking ceases when the package leaves the US, but some countries may provide enhanced tracking. All packages are shipped via USPS International First Class Package service.
Please note, due to COVID-19 restrictions, NerdyKeppie cannot ship to all countries. Please check to see if shipping services in your country are suspended before pledging by checking the USPS's list of International Mail Service Suspensions.
Due to lack of complete shipping insurance and high rate of package loss, NerdyKeppie is unable to ship to Russia or Commonwealth of Independent States countries (Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Russian Federation, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan). Pledges with shipping addresses in these countries will be refunded and you will receive no rewards.
All of this is a repetition of what was already posted on the Kickstarter itself, so hopefully none of it is a surprise to anyone!
Next Project
We are already working on our next project, Historical Queers, and plan to launch in early April. We'll send out notifications as we get closer to launch. We plan on running 3-4 Kickstarters a year for pins going forward, and maybe more if we can get our system rolling. :D
What's next? Historical Queers. <3
Solidarity,
Emet, Spider, Evie, Cat, David, Jake & Erykah
